A study by Bersin & Associates demonstrates that equipping your managers with coaching skills can yield a 130% increase in business performance. Sounds great and yet what is the secret sauce of coaching that makes it so powerful? One of the tenets of coaching is the inherent belief that the person you are working with has the answers within themselves. Your role as a coach is to take a position of inquiry, help them to discover what is true for them, be profoundly empathetic, and hold them responsible for what they say they will do.
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